Emergency Water Heater Safety Checklist

Everything Utah homeowners need in one printable reference sheet; emergency shutdown steps, annual maintenance tasks, warning signs to watch for, and a personal contact card. Print it, fill it in, and post it next to your water heater before you ever need it.

Press Ctrl+P (Windows) or ⌘+P (Mac), then choose “Save as PDF”

What’s on the checklist?

7-Step Emergency Protocol

Numbered shutdown steps for gas, electric, and water supply — in exactly the right order.

12-Point Annual Inspection

Printable checkbox items covering T&P valves, anode rods, sediment flushing, thermostat settings, and more.

Personal Contact Card

Fill-in fields for your plumber, backup plumber, gas company, and water utility — before an emergency strikes.

Warning Signs + Dos & Don’ts

Know when to call a pro immediately, and what never to do during a water heater emergency.

emergencywaterheaterslc.com

Water Heater Safety Checklist

Emergency Response • Annual Maintenance • Warning Signs • Personal Contact Card

My Emergency Contacts

My Plumber / Water Heater Pro
Name
Phone
Gas Company Emergency Line
Company
Phone
Water Utility (shut-off help)
Company
Phone

Emergency Response — What To Do Right Now

  1. Shut off the gas supply. Turn the gas shutoff valve directly behind the unit to the OFF position (lever perpendicular to the pipe).
  2. Close the cold-water inlet valve. Located on the pipe entering the top of the tank — turn clockwise until fully closed.
  3. Cut electrical power (electric water heaters). Flip the dedicated 240V breaker in your main electrical panel to OFF before touching any wiring or connections.
  4. Do not use light switches, candles, or any appliances. If you smell gas, any spark could ignite it. Open windows and exterior doors to ventilate immediately.
  5. Evacuate if gas smell persists. Leave doors open, move away from the building, and call your gas company’s emergency line from a safe distance outside. Do not re-enter until cleared by emergency services.
  6. Call 911 if there is fire, active flooding, structural damage, or anyone is injured.
  7. Call your licensed plumber (contact card above). For Utah-area professionals, visit emergencywaterheaterslc.com.

Annual Maintenance  Date: ___________

  • Test the T&P relief valve
  • Flush sediment (drain 3–4 gal)
  • Inspect anode rod; replace if >50% gone
  • Inspect flue/exhaust pipe (gas)
  • Set thermostat to 120°F (49°C)
  • Check fittings and tank for corrosion
  • Test gas connections with soapy water
  • Verify combustion air vents are clear
  • Confirm expansion tank is present
  • Check inlet/outlet labels + valve operation
  • Maintain 18-inch clearance around unit
  • Last pro inspection: ________________

Warning Signs — Call a Professional Immediately

  • Rust-colored or metallic-tasting hot water
  • Rumbling, popping, or banging during heating
  • Water pooling at the base of the unit
  • No hot water or severe temperature swings
  • Visible cracks, bulging, or severe rust on tank
  • Pilot light that repeatedly goes out (gas)
  • Rotten-egg smell near the water heater
  • Unit over 10–12 yrs old (tank) or 20 yrs (tankless)
  • T&P relief valve dripping continuously
  • Unexplained spike in hot water utility bills

Safety Dos & Don’ts

Dos

✓  Know where your gas & water shutoffs are

✓  Flush sediment from the tank every year

✓  Test the T&P relief valve annually

✓  Keep thermostat set to exactly 120°F

✓  Replace anode rod every 3–5 years

✓  Schedule a pro inspection every year

✓  Post this checklist near the water heater

Don’ts

✗  Don’t re-light the pilot if you smell gas

✗  Don’t ignore rumbling or banging noises

✗  Don’t store anything flammable within 18 in

✗  Don’t attempt repairs without permits

✗  Don’t ignore discolored hot water

✗  Don’t let unit age beyond its rated lifespan

✗  Don’t block combustion air supply vents

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